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Dongle Reprogramming

If you do not have the necessary V-Ray licenses on your dongle, it will have to be reprogrammed. Reprogramming a dongle is a two-part process:

• Creating a .wbc file – you will need to create and send to Chaos Group a remote programming context file, which contains information identifying your specific dongle.

• Updating the contents of the dongle – Chaos Group will send you file called “.rtu” file which can be used to update the licenses on your dongle.

Creating a .wbc File

Here we describe how to create a remote programing context file (“.wbc”) file, which identifies your specific dongle. If there are more dongles attached on the machine, the steps below will create one “.wbc” file containing information for all dongles. You need to have JavaScript enabled on your web browser.

1. Please open the link http://<IP_address>:30304/upgrade in a web browser, where <IP_address> is the IP address of the license server. For example:

   http://10.0.0.100:30304/upgrade

2. A web-based wizard will appear. Click on the link shown on the screenshot:

3. Wait until the remote context file is created.
   
   

4. When the Success! page appears, save the remote context file by right-clicking on the link and using Save Link As.../Save Target As...
   
   

5. Email this file to support@chaosgroup.com along with company and order information.

Updating the Contents of the Dongle

The support team at Chaos Group will use your “.wbc” file to generate one or more “.rtu” files and send them back to you. Each “.rtu” file is named with the serial number of the dongle that it is intended for. You can find the dongle serial number on its sticker.

Windows

1. When you receive the “.rtu” file, save it on the machine where the dongle with the same serial number is plugged-in.

2. If the V-Ray license server is running, stop it by double clicking its icon in the Task Bar and selecting Terminate V-Ray license service. If it is registered as a service you have to stop the V-Ray license server from Windows Control panel > Administrative tools > Services applet.

3. Double-click the saved “.rtu” file. You will be asked to confirm the transfer on the dongle. Click Yes to update your dongle. If there is a problem, please refer to “Updating dongles when .rtu files are not associated properly” in the “Troubleshooting” section.

4. Start the V-Ray license server from Windows Start > All Programs > Chaos Group > V-Ray License Server for x64 > Launch V-Ray license server or from the Services applet.

V-Ray License Settings Change

If you are running the V-Ray license server on a different machine, you need to tell V-Ray Standalone where to look for it. This section describes how to do that on each operating system.

Run the V-Ray license client configuration utility setvrlservice.exe that came with the V-Ray for Softimage installation archive

This will show you the window below, where you can specify the IP address of the machine that is running the V-Ray License Server. Please do not change the connection port that is set by default to 30304.

For example, if the license server machine has IP address of 10.0.0.100, you have to put that address in the “License server” field, under the tab “Primary license server”.